Tuesday, May 24, 2016

Everything you need to know about Technology


If you ever wonder why we innovate, develop and improve technology, just look at my daughter's smile as she's enjoying a Popsicle made with state of the art refrigeration. It's all about the end user.

Tuesday, May 17, 2016

Winter during Summer


Winter, Spring, Summer, and Fall are often used as a metaphor to refer to the seasons of change as they relate to life. Initially, when I first heard of this idea of applying the seasons to life plans my perspective was more of what I actually do during the winter. I would get stuck on the fascination of winter, never going beyond my personal experiences. For example, I enjoy the winter in terms of skiing down the slopes or building an igloo with my daughter. During the winter I relax with a cup of hot chocolate and mini-marshmallows or a bowl of popcorn while watching a Star Wars trilogy. My ability to apply the metaphor in terms of how it relates to preparing for life and what’s to come never went beyond my actual life experiences until I had children. Once I understood the metaphor it was a life changing moment.

In terms of software development the winter could be a time when Murphy pays a visit (Murphy’s law: “anything that can go wrong, will go wrong”). For example, when my colleague and I were improving the response time for end users to retrieve customer information from a SQL database we kept running into a script error in dev. At first it was a simple syntax fix where the wrong character was being used, but when the syntax was no longer the issue it was discovered that the real issue was far worse. Years back we hard coded several pages in order to quick fix something that was crashing our system. After we fixed the issue we had to get back to what we were originally working on at the time and we put off making a more practical, permanent fix to the temporary hard code solution. So as time moved forward we forgot about the hard code. When the problem resurfaced we spent weeks going through the lines of code to properly address the issues. Most of our time was spent recalling the original problem. This event occurred at a time when we were launching new products, increasing sales, and enjoying the fruits of the year. It was our summer that was interrupted by a brief winter. Just like the winter season when plants stop growing and things freeze over our development stopped progressing and we were feeling the pressure from clients and our sales team to get the next release published.

It’s never a question of whether or not seasons will change, it’s a question of when. Making a plan, allowing time for Murphy and being at the ready to address unexpected changes in the seasons of life will help you meet these opportunities and character building days. Sometimes winters can be long, but it helps to understand that just like the changing of seasons it will pass and make way for spring.

Author: Dr. Eduardo Diaz, helping you exceed expectations.
https://www.linkedin.com/in/eduardo-diaz-phd-12219034

Tuesday, May 3, 2016

The Best Resume Ever Written


When I was growing up I was taught that there’s always room for improvement. For example, when I was in high school there was a teacher who believed that giving students 100% on an assignment was not a good policy. It was his position that the moment he acknowledged that something was 100% he was admitting that it can no longer be improved upon and by default he was limiting his students. I had an employer who shared a similar opinion. She would never give a perfect quarterly review. It was her belief that there’s always opportunity for doing things better. However, she also believed that by giving an employee a perfect score it would either suggest that she overlooked something which could be scrutinized by others or that all past wrong doings by the employee was excused, which ultimately gave the employee a point of argument if they were ever reprimanded (i.e. a get out of jail free card).

As much as I can appreciate the perspectives that each of these individuals offered, I feel that it’s important to acknowledge when something is completed to expectations. It’s important that we have a measure by which we can assess whether or not something is achieved or needs improvement. While it’s true that there’s always opportunity to improve upon something it’s equally important that when someone achieves a level of exceptional work (i.e. meets expectations) it should be celebrated! The same holds true for resumes and the candidates that meet minimum qualifications.

It’s important to have measures in place that will be used to assess a resume against a job description. As you can imagine my team and I receive hundreds of resumes every day. We add them to our applicant tracking system (ATS) and we evaluate the content of each resume against multiple job descriptions. Even as the months and years pass we continue to evaluate resumes in our database against new job requisitions. It’s an ongoing process. In fact, just last month we identified and submitted a candidate for consideration to a developer opportunity. Their resume was in our system for nearly two years! After a resume is parsed into our ATS we assess the information for accuracy against the original document. Then, we source each resume by checking to see if it meets a minimum number of the requirements deemed acceptable for the next step; an interview. The minimum number of requirements deemed acceptable can vary depending on the difficulty of a project and the needs of a project. Often a candidate might be missing one or two of the requirements, but if they have experience in another skill set that is similar to what we are looking to acquire then we would still consider the candidate.

The best resume ever written is one that includes;

· first and last name

· contact phone number

· valid email address

· detailed summary of years of experience

· education

· honest details about where work was performed

· technology skills applied on each project

The best resume ever written is the one created with honesty. If you’re an excellent technology guru who needs help writing a resume I suggest reaching out to almost any recruiter in the tech industry and ask if they would be willing to assess your resume. Most of us are happy to assist in any way that we can.

Author: Dr. Eduardo Diaz, helping you exceed expectations.
https://www.linkedin.com/in/eduardo-diaz-phd-12219034

Tuesday, April 26, 2016

What you do is Important


Do you remember the story about the carpenter from the book Chicken Soup for the Soul by Jack Canfield and Mark Victor Hansen? To summarize; there was a carpenter who dedicated his life to building homes. He loved being a carpenter. Every home that he built he poured his heart and soul into his work. He would select the best wood for each home and ensure that every board and every wall was assembled perfectly. When he decided to retire his employer accepted his resignation on the condition that the carpenter build at least one more home. The carpenter reluctantly agreed. The carpenter purchased the wood, but instead of carefully selecting the best wood he just took whatever was available. Then, when he was building the home he took short cuts and assembled everything quickly just so he could finish the home and get started on his retirement. When he finished the home his employer thanked the carpenter for all of the years he dedicated to building homes and his employer handed him a set of keys and said, the last home you built is a gift from me to you.

This story reminds me of how important it is to do the best we can everyday of our lives. Whether we are repairing a fence, upgrading software, or educating others, the work that we do impacts the lives of others. The quality of work also impacts how we view ourselves. Our work is important no matter how small or how large the project. When we make mistakes, it’s important that we acknowledge those mistakes, address them, and move forward. It’s important that we don’t cut corners just to finish quickly. We need to ensure the best possible product or service that we can produce.

Author: Dr. Eduardo Diaz, helping you exceed expectations.

https://www.linkedin.com/in/eduardo-diaz-phd-12219034